Amazon.com: Customer reviews: La Crosse Technology WS-1510U-IT Professional Weather Station

Top positive review

Positive reviews›

Pat Bizzo

Nice

Reviewed in the United States on August 4, 2016

works good and would buy again if needed

Top critical review

Critical reviews›

marvfly

NEVER BUY LA CROSSE !! bad attitude and never wrong!

Reviewed in the United States on December 16, 2010

I have a combo pack ws-2308 & ws-2310 xmas gift 2009. Right out the box problems with hydro sensor. called service they wanted whole product back people got nasty. I finally got someone to listen to me and they sent me a new part and that fixed the temp. problem. More recently the wind speed was beyond acceptance and I had put up with it for too long. We had a bad front coming and wind was blowing up to 45 mph almost constant so I monitored it for 12 hours the highest registured wind within 12 hrs was 10.5 mph. I called them and advised of this I also asked if they would put the cup type sensor in it's place. The lady i talked to said she would tell service/warranty what i was asking and they would call me. They did not call but sent a e-mail asking stupid things like asking if i had replaced batteries etc.(run around)by the way my wind sensor is the mickey mouse fan blade type that will freeze up when water gets on it. Anway I e-mailed back told them to call me like they were supposed to. They did saying warranty would only replace a defective part with same type part.I told them this is supposed to be a proffesional unit and it will not work as advertised so I told them I would write this review!! RUN from LA CROSSE The people and product are no good.

2 people found this helpful

16 total ratings, 16 with reviews

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From the United States

Pat Bizzo

Nice

Reviewed in the United States on August 4, 2016

Verified Purchase

works good and would buy again if needed

Helpful

marvfly

NEVER BUY LA CROSSE !! bad attitude and never wrong!

Reviewed in the United States on December 16, 2010

2 people found this helpful

Helpful

No Plans in Tucson

Maybe some of them work...

Reviewed in the United States on April 8, 2013

I went to an outdoor goods store looking for a rain gauge and saw this product (WS1510IT) in a closeout and thought it was cool, which it would be if it worked right. I did discover that the batteries must be VERY fresh when first installed. They will then continue working until they get down to about 1.1 volts -- about a year and a half on average (I've had this about 5 years). The wind, temp, humidity and barometer have worked admirably as long as the batteries were good.

BUT -- I bought it for the rain gauge. That has never worked. LaCrosse (after I went through their customer avoidance routine and sent them the old unit at my expense) did give me a replacement sending unit. It never worked either. I broke the arms on the anemometer when I moved the mast, so while I was replacing that, I bought a new sender for the rain gauge. Surprise! That never worked either.

Well, you know what? The old low tech sight glass works just fine. And the other stuff works fine for the price I paid.

One person found this helpful

Helpful

Monte Barnes

La Crosse Total Weather Station

Reviewed in the United States on December 15, 2008

This unit is quite easy to install. Took less than and hour. Read out accuracy seems very good with easy to read digital display.
Would most certainly by another La Crosse product.

One person found this helpful

Helpful

camperdog

Buy another brand.

Reviewed in the United States on April 30, 2011

Will not buy again. The first time I replaced the batteries the unit stopped working. Lacross replaced the unit under warranty. I had to change batteries on the new unit and now the inside and out temperature does not work. Save your money, time and frustration and buy another brand.

Helpful

Bruce Charles

Another poor review

Reviewed in the United States on February 8, 2012

I received this unit for a Christmas gift and initially loved it. Followed the instructions for mounting to the letter and it worked fine; for about a month.

La Crosse Technology The Weather Channel WS-1510TWC Professional Weather Center

It started dropping signal repeatedly and even with a battery replacement and new setup, it still does not work right. Sometimes it all goes blank, sometimes just parts of the readout go blank. Based on the very poor reviews here of the La Crosse customer service ("this is Peggy"), I went back to the retailer, The WeatherShack, to see if they would help me out. They were very understanding of being over their normal 30 day return period and agreed to take the unit back for refund. I can highly recommend them but this unit did not work for me at all.

Do not buy.

I am going to try out the Ambient model. People seem to like them for an entry level weather station. Unfortunately, Weathershack does not carry that line.

Helpful

A. J. COIA

Won't buy again

Reviewed in the United States on January 11, 2009

Bought item in November, but gave it for a Christmas Present in December.Started Unit up per instructions, but the unit could not lock in the signal from the Thermal unit to record temperature or wind speed. The Rainfall gauge worked fine. All this was setup on a table just as instructions recommended. I tried to restart several times but did same thing. Sent three emails to customer support at Lacrosse and called twice and left message since December 28. Never recieved a response or a call since then. Since the product was over the 30 day return policy of amazon I could not return it. I would not recommend this product or any other from Lacrosse just because of the poor customer service.

18 people found this helpful

Helpful

Bad Bad Bad

Reviewed in the United States on July 21, 2010

Purchased the LaCrosse Weather Center three weeks ago and all outside functions stopped working two weeks ago. At that time I started an online support request on the LaCrosse web site. After no response, I called their toll number today and was told a technician would call back within 24-48 hours. Maybe they will.

I've gone through the troubleshooting protocols on their website...new fresh batteries, remove all batteries for 30 minutes, push all buttons 20 times with no batteries installed over and over again repeatedly. Wish I would have read the bad reviews prior to purchasing this unit. Lots of people have had similar experiences with malfunctions and poor support.

Anything mechanical and electrical can fail and I take that into consideration when I read one or two bad reviews for an item. But this unit is BAD, BAD, BAD. Lot's of people have had that experience and I concur!

2 people found this helpful

Helpful

Christopher W. Martin

another "no"

Reviewed in the United States on November 3, 2010

I did not get mine through amazon, but all the pertinent points are valid. The thing eats batteries like candy, puts you through a "spin three times and bow to Mecca" reboot process, the customer service might as well be the "this is Peggy" commercial. The rain gauge worked about a month. The base stopped receiving anything less than six moths in. You'd think that a product being designed to take outdoor readings would be designed to work outdoors. It's a shame, because when it did work it was really cool. I guess that's the way this disreputable company works- design something really cool that lasts just long enough to hook you. Wal-Mart and Amazon and the Weather Channel should be ashamed of having any dealings with this lot.

3 people found this helpful

Helpful

Edna

Rate for WS-8248U-AL

Reviewed in the United States on October 3, 2011

After calling and emailing their customer service department, I have come to the conclusion that the customer does not matter to them anymore. They do not support their products unless you change the batteries every year even if they are fine. The catch phase they use now is that the batteries have to be at least 6 years from expiration and/or test 1.48+ volts on a meter. Well good luck to that. Duracell and EverReady do not and will not have that type of life span unless they are brand new.

Totally wasted my money on their products and never again.

Edna Romano

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